Legal Intake & Call Support

Never miss the call that becomes a client.

Paralegal-trained intake and call handling for solo and boutique law firms. We answer, screen, and send you a clean transcript of every potential case.

See How It Works
Built for solo & boutique attorneys who can't afford to let the phone ring out.
New Intake
Call Brief#2026-0417
CallerProspective client — personal injury
ReceivedToday, 6:42 PM (after hours)
UrgencyHigh — statute deadline noted
Transcript & summary sent to your inbox
35%
of callers won't leave a voicemail — they call the next firm
24/7
coverage so after-hours leads never slip away
1 firm
at a time — boutique attention, not a call-center queue
What We Handle

Everything your front desk should do — handled by a legal pro.

Tap any service to hear exactly how it works for your firm.

And everything else that keeps a matter from slipping through:

Conflict-check info gathering Appointment reminders Warm transfers for urgent calls Spam & solicitor filtering Message taking Intake forms & document collection CRM / case-management data entry Lead follow-up Custom intake scripts Urgent-matter flagging
The Paralegal Difference

Not an answering service. A legal professional on your line.

  • ✓
    Speaks the languageTrained paralegal who understands terminology, urgency, and what a real case looks like.
  • ✓
    Smart screeningFilters tire-kickers from genuine matters so your time goes to the calls worth taking.
  • ✓
    Confidentiality firstDiscreet, careful handling of sensitive client information from the very first hello.
“

A missed call is a client who already hired someone else.

— Why solo & boutique firms partner with First Brief

Simple Setup

Up and running in three steps.

Forward your line

Point your number to us for all calls, after-hours only, or overflow — your call, literally.

We answer & intake

Every caller is greeted in your firm's name, screened, and walked through a structured intake.

You get the brief

A transcript, summary, and any booked consultation land in your inbox — ready to act on.

Plans

Coverage that scales with your caseload.

Tap a plan and a rep will walk you through exactly what's included.

 
Overflow
$449/mo
  • After-hours, weekend & overflow answering
  • Up to 50 calls / month
  • Full intake & case screening
  • Transcript + summary on every call
  • Urgent-matter flagging
  • Spam & solicitor filtering
Most Popular
Front Desk
$895/mo
  • Everything in Overflow, plus:
  • Full daytime + after-hours coverage
  • Up to 150 calls / month
  • Live appointment booking on your calendar
  • Automated reminders + lead follow-up
  • Warm transfers for urgent calls
  • Intake forms & document collection
  • CRM / case-management data entry
 
Boutique
Custom
  • High-volume & multi-attorney firms
  • Unlimited call handling
  • Custom intake scripts per matter type
  • Conflict-check info gathering
  • Dedicated point of contact
  • Priority handling & reporting

From $1,500/mo for Boutique — final pricing set after a quick consult. Placeholder figures, easy to adjust once she locks her rates.

Let's make sure your next caller becomes your next client.

Book a free 20-minute consult to see how First Brief can cover your phones and protect your intake.

(000) 000-0000